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The productivity app designed by music producers for music producers

Privacy Policy

Last Updated: November 10, 2024

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our subscription-based project tracking and music sharing platform
(“Service”). Please read this Privacy Policy carefully. By using the Service, you consent to the
practices described in this policy.

2. Information We Collect

2.1 Information You Provide

– Account information (name, email address, password)
– Profile information
– Payment and billing information
– Project data and progress tracking information
– Music files and related content you upload
– Information about collaborators you invite
– Communications with other users

2.2 Automatically Collected Information

– Log data (IP address, browser type, pages visited)
– Device information
– Usage patterns and preferences
– Performance and error data
– Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:
– Provide and maintain the Service
– Process payments and manage subscriptions
– Store and serve your uploaded music files
– Enable collaboration features
– Send service updates and administrative messages
– Improve and optimize the Service
– Detect and prevent fraud or abuse
– Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Your Consent

We share your music and project data only with collaborators you specifically authorize.

4.2 Service Providers

We may share information with third-party service providers who assist in:
– Payment processing
– Cloud storage and hosting
– Analytics
– Customer support
– Email delivery

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental
request.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your
information, including:
– Encryption of data in transit and at rest
– Regular security assessments
– Access controls and authentication
– Secure data backups
– Monitoring for suspicious activity

6. Your Rights and Choices

You have the right to:
– Access your personal information
– Correct inaccurate data
– Request deletion of your data
– Export your data
– Limit information sharing
– Manage collaboration permissions
– Cancel your subscription

7. Data Retention

We retain your information for as long as your account is active or as needed to provide
services. You may request deletion of your account and associated data at any time.

8. Children’s Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect
information from children under 13.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We
ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes
through the Service or via email.

11. Cookie Policy

We use cookies and similar technologies to:
– Maintain your session
– Remember your preferences
– Analyse usage patterns
– Enhance security
You can control cookie settings through your browser preferences.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:
info@multiband.io

13. Additional Rights for Specific Jurisdictions

13.1 European Economic Area (EEA) Residents

Under GDPR, you have additional rights, including:
– Right to object to processing
– Right to data portability
– Right to withdraw consent
– Right to lodge a complaint with a supervisory authority

13.2 California Residents

Under CCPA/CPRA, you have additional rights, including:
– Right to know what personal information is collected
– Right to know whether personal information is sold or shared
– Right to opt-out of sale or sharing of personal information
– Right to limit use of sensitive personal information
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End of Privacy Policy